Meet & Greet Airport Representative
Personal Welcome. Smooth Coordination. Hassle-Free Transfer.

Thailand Airport Meet & Greet Service – BKK, DMK, CNX, HKT

At Thailand’s major airports — including Bangkok (Suvarnabhumi & Don Mueang), Chiang Mai, and Phuket — navigating arrivals or departures can often feel overwhelming, especially after a long flight or when traveling with a group. Our professional Airport Representative Service is designed to take that burden off your shoulders and provide a smooth, warm, and worry-free experience the moment you step into or out of the terminal.

Arrival Service:
Once you’ve landed and collected your baggage, our uniformed representative will be waiting to greet you at the public arrival hall, holding a personalized signboard with your name. From there, they will assist you with your luggage and walk you to your awaiting private car, van, or tour vehicle. Our staff will coordinate directly with your assigned driver or tour guide to ensure a seamless transition, with no confusion or delay. Whether you need help purchasing a local SIM card, exchanging currency, or navigating the airport, our team will be there to assist immediately and discreetly.

This service is especially appreciated by families with children, elderly travelers, VIPs, or anyone visiting Thailand for the first time. It transforms what might otherwise be a stressful airport experience into a relaxed and confident arrival — where everything is handled for you.

Departure Service:
If you’re leaving Thailand and need assistance at the airport, we also provide a departure version of this service. Our staff will meet you at the designated drop-off point, help with your luggage, guide you to the airline check-in counter, and assist with procedures as needed. This is an ideal service for travelers who may be unfamiliar with airport procedures, as well as for elderly guests, those with health conditions, or group travelers requiring pre-coordination before checking in together. Our assistance concludes at the immigration entry area, ensuring you are safely on your way.

Complimentary for Limousine Customers:
This Airport Representative Service is offered free of charge to guests who book a private airport transfer (limousine) with ORIENTAL ESCAPE. It is our way of welcoming you with a little more attention and warmth — and ensuring you receive world-class service from start to finish.

If you already have your own transportation arranged, or you only require this assistance without using our transfer, the service is still available as a separately bookable option for both arrival and departure. We highly recommend this add-on for corporate groups, elderly travelers, or anyone seeking a smooth and professionally managed airport experience.

Let us take care of the airport, so you can focus on enjoying your journey in Thailand.
At Thailand’s major airports — including Bangkok (Suvarnabhumi & Don Mueang), Chiang Mai, and Ph...

The Warmest Welcome in Thailand

Start your journey right with a warm welcome, seamless coordination, and personal assistance from our dedicated airport representative.

Professional Welcome

Our staff greet you with a signboard at the exit — no confusion, no delay, just effortless coordination.

Hassle-Free Coordination

No more long walks or waiting. We guide you directly to your driver or tour bus with minimal effort on your part.

Easy Booking Process

Add this service with just one click when booking your private transfer — fully integrated and instant confirmation

24/7 Guest Support

Our team is on standby day and night to monitor flights, assist in emergencies, and ensure a smooth experience.

20
YEARS EXPERIENCE
151
TRANSFER ROUTE
43
DRIVERS
218
BOOKING (K)

RATES

Airport Representative Rates
1–8 Passengers USD 9/Group
9–16 Passengers USD 18/Group
17–24 Passengers USD 27/Group
25+ Passengers USD 36/Group

Note: Complimentary only for arrival bookings with our limousine service.
Departure assistance is not included and must be booked separately.


Service Scope
  • Arrival Service: Meet & Greet at arrival hall, assist with luggage, and coordinate with your driver or guide
  • Departure Service: Meet at drop-off point, assist with check-in, luggage, and guide guests to the immigration area (advance booking required)

Inclusions
  • Personalized welcome with a signboard at the public meeting point (arrival hall)
  • Assistance with minor travel errands such as SIM card purchase or currency exchange
  • Coordination with your driver or tour guide for the most efficient pickup point

Exclusions
  • Airport transfer service (optional)
  • Applicable airport permit & local regulations (e.g., ATTA)

Child Policy
  • Children under 3 years old: Free
  • Children 4 years and older: Normal group rate applies


Payment: Advance payment required via credit card.

Important Notes
  1. Advance Booking Required:
    - Service must be booked at least 24 hours in advance
    - Bookings made within 24 hours of arrival time will not be accepted
    - All services are subject to staff availability at the time of booking
  2. Prepayment & Cancellation Policy:
    - Full payment is required upon booking
    - Free cancellation if made more than 24 hours in advance
    - No refund for cancellations made within 24 hours of scheduled service time
  3. Flight Changes or Delays:
    - If your flight schedule changes, please notify us as early as possible
    - We will adjust the service as best we can, but changes are subject to staff availability and cannot be guaranteed
  4. Guest Information Requirement:
    - Full passport names of all guests are required for security clearance
    - The number of names must match the number of guests on your booking
    - Incomplete information may result in delays or denial of service

AT YOUR SERVICE

How to Book

ENTER YOUR FLIGHT DETAILS

ENTER YOUR FLIGHT DETAILS

Provide your arrival or departure flight information, including flight number, date, and time.

VERIFY & PAY

SELECT SERVICE OPTIONS

Choose your desired airport service and any additional add-ons, such as golf cart or porter service.

VERIFY & PAY

VERIFY & PAY

Select your payment method, review all details, and confirm your booking securely.

RECEIVE CONFIRMATION

RECEIVE CONFIRMATION

A confirmation with all service details will be sent to your email shortly.

Ratings & Reviews of Meet & Greet Airport Representative
5.00/5

11 Ratings
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Review (11)
David - United States - 2025-07-22
"Your fast track representative was very attentive. Would recommend her to others. "
Bangkok - Bangkok Suvarnabhumi Airport
Michael - United Kingdom - 2025-03-24
"Very efficient service, directions and notifications supplied made it easy to find representative and car"
Phuket Airport - Phuket
Tom - Australia - 2025-03-15
"Very easy to meet the staff member eho took me to the csr. The car was excellent "
Bangkok Suvarnabhumi Airport - Bangkok
Jonathan - UK - 2025-02-19
"Found our meeter/greeter after asliny for assistance and were then quickly on our way. Only suggestion is to advise clients not familiar with Bangkok airport to leave arrivals hall via exit B before looking for exit 4 outside the terminal building. We were confused initially. "
Bangkok Suvarnabhumi Airport - Kanchanaburi
Detlef - Germany - 2025-01-06
"The driver was at the agreed meeting point on time, very friendly, helpful and competent. We were in very good hands. Thank you."
10:00-19:00 hrs (09 hrs) : Transportation Service in Pattaya with experienced driver.
Kenneth - United Kingdom - 2024-12-27
"Person was at meeting point and vehicle very clean"
Bangkok Don Mueang Airport - Bangkok
Victor - Singapore - 2024-12-26
"We were satisfied with the service provided. We were greeted by a representative at the arrivals. The vehicle and driver was perfect for us. "
Chiang Mai Airport - Chiang Rai Downtown
James/Cook - United States - 2024-12-21
"There were so many signs at Exit 4 that it was very difficult to find your agent. Your company and all the other transport companies should work with the airport administration to improve the meeting. Perhaps the companies could be in separate areas grouped by the company names (A-F, G-M, etc.)"
Bangkok - Bangkok Don Mueang Airport
Gwen - United Kingdom - 2024-11-08
"Meeting at airport and transfer to car went smoothly. The driver was very professional but also friendly. Her driving was excellent and I felt very safe in the car. "
Bangkok Suvarnabhumi Airport - Hua Hin
s. - Japan - 2024-09-30
"We felt very welcomed by the nice smile at the airport meeting spot! And our driver was super nice!! Car was very comfortable and clean. Thank you always for the excellent service!"
Bangkok Suvarnabhumi Airport - Hua Hin
Charlene - Singapore - 2024-01-11
"Clean car, friendly host to meet me at the airport, although the car was a little late due to traffic, this was managed very professionally. Thank you"
Bangkok Suvarnabhumi Airport - Bangkok
Show all Review

Questions about Meet & Greet Airport Representative (3)

Q
For arrival transfers, how long will your Airport Representative wait for us? wong - 116 Days ago
A
Our representative will wait up to 1.5 hours after your actual landing time, which is usually sufficient for most arrivals.

For domestic flights, guests typically exit within 30 minutes. For international flights, it generally takes 45 minutes to 1 hour, depending on immigration lines. During peak travel periods or if multiple flights land at once, it may take up to 90 minutes.

If you experience unexpected delays inside the terminal, such as immigration or baggage issues, please inform us as soon as possible. Additional waiting time beyond 1.5 hours may incur a supplemental fee for the representative and driver.
Toni - answered within 26 minute [TicketID # 7073]
Q
I’ve already booked an airport transfer to my hotel. Do I need to book the Airport Representative Service separately? Susan - 117 Days ago
A
No, you don’t. If you’ve booked an arrival airport transfer with us, the Airport Representative Service is automatically included free of charge. There’s no need to book it separately.
Toni - answered within 31 minute [TicketID # 7072]
Q
What is the difference between Airport Representative and VIP Fast-Track Immigration Service? Ángela - 120 Days ago
A
The key difference lies in where and how we meet you at the airport:

VIP Immigration Fast Track Service: Our staff will meet you at the aircraft door (airbridge) right after landing. You will be escorted through priority immigration lanes, and our team will assist you until after baggage claim and exit.

Airport Representative Service: Our representative will wait for you outside the arrival hall, after you have cleared immigration and collected your luggage. This service does not include immigration fast-track or assistance inside the terminal.

Each service provides a warm welcome, but VIP Fast-Track offers a seamless, expedited immigration experience, while the Representative service is focused on post-arrival assistance and coordination outside.
Wittaya L - answered within 1 Hour [TicketID # 7071]
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